Brand Settings

Every field on the Brand Settings screen — the first screen a new brand's Super Admin sets up — and what each one does.

Brand Settings is one screen, one record per brand — every outlet follows what's set here. It's normally the first thing a new brand's Super Admin fills in, since Country drives timezone and currency, which pricing, reports and receipts all depend on.

What it is

Brand Settings — saved together with a single Save bar. Nothing writes until you confirm; Discard puts every field back. In the sidebar: System → Brand Settings.

flowchart TD
    A[Open Brand Settings] --> B[Edit a field]
    B --> C[Unsaved-changes bar appears]
    C -->|Discard| A
    C -->|Save changes| D{Passes validation?}
    D -->|Yes| E[✅ Brand settings saved]
    D -->|No| F[❌ Error toast, value reverts]

Save validates every changed field at once — if one is invalid, nothing saves, not even the valid changes.

Regional

• Country — picks the country; fills in timezone, currency, and currency symbol in the same save (still editable after).
• Date Format — 4 layouts (31/12/2026, 12/31/2026, 2026-12-31, 31-Dec-2026) with a live preview.
• Start of Week — Monday, Sunday, or Saturday.

Operations

Payment — Allow Partial Payments: on lets staff collect less than the full bill at the till and settle the remainder later; off requires the full amount every time a payment is taken on Billing / POS. Store credit is always exempt from this guard, since it's the customer's own prepaid money rather than a shortfall.

Table Management — Auto-Free Table on Order Completion: on frees a table automatically the moment its order completes, so it's immediately selectable again from Select Table on Billing / POS. Off leaves the table marked occupied until a staff member frees it by hand on the Tables screen.

Kitchen — Allow Kitchen Transfer: on lets a manager reassign an order item to a different kitchen station from the Kitchen Display after it's already been sent (bumped). Off keeps every item pinned to whichever station it was originally routed to.

Display Boards — Refresh Interval (Seconds): how often every live, auto-refreshing screen re-polls for new data — Kitchen Display, Table Display, Available Tables, Display Board, Customer Order Board, My Orders, My Deliveries, and the main Orders page all read this same value. 5–300 seconds, default 15; lower means fresher data at the cost of more requests.

Order Notifications — the "new order arrived" alert: a master switch, Notification Style (Modal or Toast), and Notification Tune (with preview). It fires on the same set of live screens as the refresh interval above — Orders, Kitchen Display, Customer Order Board, Display Board, My Orders, and My Deliveries — so turning it off is brand-wide, not just for one screen.

Waiter Order Notifications — repeats the same idea, but scoped to a waiter's own My Orders screen specifically: a switch and tune for "assigned to me," and a separate switch and tune for "ready to serve," so the two are distinguishable by ear.

Add to Cart Sound — a switch plus a tune, played on the billing screen every time an item is added to the cart. Default "Blip."

Loyalty Program

Loyalty & Store Credit — master switch Enable loyalty program; off hides every loyalty control everywhere. On, five fields tune it: Earn amount (spend per point), Conversion amount (points → currency ratio), Minimum points to convert, POS code attempts (1–10), and POS OTP verification — Type code (staff never see it, secure) vs. Show on screen (faster, weaker).

See Settings reference for full validation rules.

Common questions

Who can open this screen?

Super Admin, or a custom role with Manage brand settings (settings.brand.manage). The permission gates the whole screen, not just saving — anyone else typing the URL directly is redirected to the Dashboard before the page renders, with no error message.

Troubleshooting

Related pages